The Role of Volatility in Maintaining Good Client Relationships

A client relationship could take you two years to land, nurture and cultivate. Then 10 days of volatility can threaten to upend everything. 

By proactively preparing for the Volatility Gap, you can set yourself and your clients up to succeed despite risk fluctuations.

The past 30 years have been defined by a remarkable era of macro stability. But now we’re in a new era where new rules apply. The shape of opportunity and risk is now entirely different.

What’s the formula for growth in the era of volatility? For starters, this article from Harvard Business Review offers a helpful framework for thinking through your strategy – a three-pronged approach that includes prediction, adaptability, and resilience

If leaders want to continue creating value in the era of volatility, they must still focus on adaptability. But they’ll also need to revive strategies that boost investment in two other capabilities that have fallen out of favor in recent years: resilience and prediction. 

Everyone will need a strategy that allocates time, resources, and energy to all three capabilities.